Once your package has been dispatched from our warehouse in Sydney you will be sent an email confirmation with tracking information. Orders placed on weekends will be processed the following business day.
If you decide to refuse any shipments from Monte & Lou, you are responsible for the original shipping charges that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your purchase refund.
Although we hope you love all your items from Monte & Lou, we have an easy online returns process if you are not 100% happy with your purchase.