Careers

At Monte & Lou, we’re passionate about creating thoughtfully designed swimwear and building a brand grounded in quality, creativity and connection. Explore our current opportunities and join our growing team.

Current Opportunities

• Manage the online customer service platform, responding to customer enquiries in a professional and timely manner 
• Process online returns, exchanges, and refunds in line with company policies 
• Maintain high standards of written communication when engaging with customers 

• Liaise with local and international wholesale customers regarding orders, queries, and fulfilment 
• Process monthly wholesale orders accurately and within required timeframes 
• Enter wholesale orders into internal systems and ensure order details are correct 

Logistics & Agent Coordination 

• Communicate with local and international agents regarding ranges, orders, and deliveries 
• Coordinate shipments into and out of the warehouse, including documentation where required 
• Pack, label, and prepare ranges for distribution to agents and partners 

• Manage office supplies and consumables to support smooth day-to-day operations 
• Provide general administrative support as required across the business 

• Strong proficiency in Microsoft Excel 
• Excellent written and verbal communication skills 
• High level of organisation and attention to detail 
• Ability to work independently and manage multiple priorities in a fast-paced environment 
• Comfortable working from our Avalon office on a daily basis 
• Experience in fashion wholesale or apparel-related businesses 
• Experience using Shopify or similar e-commerce platforms 

• Reliable and accountable with a strong work ethic 
• Confident communicating with a range of stakeholders 
• Solutions-focused with a positive and professional attitude